• All dates now use the “MMM DD, YYYY” format everywhere (Apr 14, 2026).

• We now have a countdown timer sound for audio questions on iPhones and Androids.

• We will show a confirmation modal when leaving an assessment without saving changes.

🐛 Bug Fixes 🐛

• Play button was unresponsive when loading the next answer.

• On iPad, the media player no longer mutes when moving to the next answer.

• Next video question was being skipped on the review page.

• The sign-in page now displays correctly on iPhone 16 Pro Max and other devices.

• Scorecards dropdown are no longer overlapped by the intro video

• We have fixed an issue where some assessment responses were locked for paid agencies.

• Video Processing: Improved video loading and processing for candidate interviews, especially those recorded on iOS devices. Media processing status is now clearly shown if videos are still being prepared.

• Intro Video Reliability: Introduction videos are now reliably saved when navigating between setup and question pages.

Kanban & UI/UX Improvements

• Kanban Usability: Added tooltips to icons and buttons, improved card spacing, and fixed alignment issues for a cleaner, more intuitive experience.

• Progress Bar & Button Spacing: Criteria progress bars are now vertically centred, and action buttons have consistent spacing across devices.

General Platform Fixes

• Language & Communication: The communication step now correctly reflects the updated default language after changes.

• Rejection Email Display: The selected rejection email option is now correctly displayed after editing an assessment.

• Company Name Display: Company names no longer include the creator’s name during assessment setup.

• Error Handling: The setup page now scrolls to the top when errors occur, making messages more visible.

• Miscellaneous UI Fixes: Improved bullet alignment, file name display, and button states throughout the platform.

🐞 Other Bug Fixes 🐞

• Removing a recorded intro video no longer leaves a blank YouTube video for candidates - selecting “None” now clears the field as expected.

• IDV questions no longer show a required validation message after selecting “Location of employment” or “Check Type”.

• Changes to Language & Scorecards in Setup are now correctly saved and reflected at publish.
  

✨ UI Change ✨

• Candidates will benefit for video and audio questions. The UI now shows “Record up to [configured time]” before recording, making the time limit much clearer to candidates before they start to answer

• User avatars in the user management pop-up now display initials correctly, even for users with multiple names.

• Buttons on the assessment setup page now have a modern pill-shaped design and improved font size for better usability.

• Introduction videos are now always playable when editing assessments.

• Video players on mobile devices now display with correct rounded edges for a polished look.

Performance & Reliability

• Viewing interviews with a large number of candidates is now faster and more reliable.

• Enhanced webhook handling: improved expiry logic, timeout policies, and background cleanup for better integration stability.

Compliance & Security

• Updated reCAPTCHA attribution on Sign Up and Sign In pages to comply with Google’s latest requirements.

• We have fixed some alignment issues and an issue with custom branding not persisting once they have completed an interview.

• Candidates can also successfully transfer interviews between devices using a link or QR code mid interview, without getting stuck in a loading loop. 💻➡️📱

Verification Banner Logic Improved 🆔

• The verification banner will now only display after a user’s account is fully approved, not just when their email is verified via SSO.

Subscription Price Syncing 🔄

• Resolved an issue where new custom Enterprise prices weren’t syncing correctly on subscription updates, which could cause incorrect subscription types and unexpected banners.
  

💷 Subscription Portal Link - We are now also successfully linking you to your subscription portal (powered by Measure) from the ‘Profile’ page.

✍️ Update Questions via API V2 - You can now update/add/delete questions from an interview using API V2.

🗯️ Clearer Product Messaging - New agencies will benefit from knowing when our KYB check has passed and also when agencies reach their team user limit.

Also, some bug fixes and UI tweaks for smaller screens.

🛡️ Introduced invite limits for Free Trial workspaces, capping user invitations at 10 to prevent abuse while keeping paid plans unaffected.

🐛 Corrected Verification status mapping, so profiles marked as needs review are now shown as processing instead of incorrectly appearing as failed while awaiting manual checks.

✨ We’ve upgraded our Willo Intelligence to a newer, more powerful model — improving transcriptions, summaries, and Real Talk.

🐛 We’ve fixed issues that could cause distorted audio or missing transcripts in candidate interviews.

🐛 Fixed a bug where live video preview didn’t appear when re-recording after an error, ensuring candidates always see themselves when retrying a recording.

🐛 Resolved an email notification bug where AI candidate summaries were incorrectly reported as unavailable, despite being successfully generated in the platform

✨ Response counts on job pages now look much clearer — hello, lovely comma formatting!

🧹 Subscription SMS and response limits now stay perfectly in sync with your actual plan.

⚡ Video processing is more reliable than ever, with improved handling of retry scenarios and fewer edge-case failures.

🛡️ We performed a full Sentry security review to ensure your data stays safe and properly handled.

🛡️ We’ve strengthened privacy protections by enabling PII scrubbing across our monitoring tools.

🐛 Company logos now always stay neatly inside their frame, even in portrait.

🐛 Recruiter downloads now work even when one answer has issues — you’ll still get everything that processed successfully.

🐛 Updated company logos now refresh instantly, no waiting around.

🐛 Video playback errors now show simple, helpful messages when your network misbehaves.

🐛 Bulk invites now trigger far fewer email validation checks behind the scenes.

⚡ Big improvements behind the scenes mean more reliable video processing — fewer hiccups, smoother uploads.

⚡ Kanban boards now stay speedy even with huge numbers of candidates. Scroll away!

🐛 Intro videos that previously got stuck in “processing” will now finish correctly. Your branding shines through right away.

✨ SSO sign-ups (like Google Sign-In) now auto-verify emails, making onboarding faster and easier for new users.

🧹 Fixed misaligned icons in Scorecard Libraries for consistent UI appearance

✨ Kombo integration smoother candidate processing, more reliable interview status synchronization, and more accurate timestamp-based data syncing.

⚡ Persona integration runs faster than ever. We streamlined how tags and fields are sent, reducing unnecessary tag clutter and boosting overall performance.

🐛 Branding logo now behaves properly — no more disappearing company icons after saving your details.

✨ Improved Benchmark “Learn more” experience — “Learn more” links now open neatly in a sidebar, making help easier to browse without losing your place.

🛡️ Using an older iPhone or iPad? You’ll now get a clear “Not Supported” message instead of a confusing error message.

🐛 Activity logs no longer duplicate when rejection emails are sent — your feed is now tidy.

🐛 Default avatars now correctly show your initials — a small fix with a big personal touch.

🐛 Buttons on the Jobs page no longer get stuck loading — smoother clicks all around.

✨ Cleaner error messages. Updated the media error design so messages are clearer and easier to read.

🐛 No more duplicates! Fixed an issue where candidates appeared twice in your To Review list.

✨ Big news for enterprise customers: parent–child agency hierarchies are here! Manage shared quotas, view consolidated reports, and streamline billing across all your agencies.

✨ Data syncs are now faster thanks to Kombo’s new real-time updates – less waiting around for changes to appear.

🧹 Removed unnecessary text from the Invite Page for a cleaner user experience.

🐛 Fixed an issue where the sign-up button was disabled when using password managers.

✨ Candidate email addresses are now validated via SendGrid before sending invites, preventing delivery to invalid or disposable addresses.

🐛 Fixed an issue where invited reviewers who haven’t registered still get notified when there’s a new response to review.

✨ Candidate CSV exports now show RealTalk status and summaries, giving you richer insights in one place.

🛡️ Introduced temporary account lockouts to defend against brute-force login attacks.

🐛 Fixed issue where recruiters received duplicate email notifications when responses were submitted.

🐛 Footer spacing fixed – the UI looks crisp again.

✨ Webhook management just got an upgrade – clearer statuses, easier ownership tracking, and slicker UI

🐛 Fixed an issue where the blind scoring button was misaligned

🐛 Fixed an issue where white-labeled assessments still showed Willo branding at the footer

🐛 Editing candidates from bulk invite now triggers proper validation, clears old error messages, and updates the UI cleanly when corrected

🐛 Fixed issue where summaries weren’t generated for long interviews

🐛 Resolved a bug where candidate answers couldn't be downloaded

🧭 A round of small but important UI/UX improvements – making your experience smoother and cleaner throughout the app.

👋 Say hello to personalised greetings! Whether it’s your first visit, you’re on a streak, or you’re just back for another round – we’ve got a message just for you.

💼 We’ve made it crystal clear that Willo is for employers – no more mix-ups on the sign-up page.

🛡️ Domain whitelisting is now in place to better control who can access our test environment.

🛡️ Audit logs for assessments are now even more robust, so you can trace every update with confidence.

🧹 Interview GIFs are now stored in the right place – a small but important cleanup!

🐛 We fixed a bug that was sometimes showing a “Can’t fetch current job” error – all sorted now!

👋 Say hello to personalized greetings when you log in! Whether it’s your first visit or you’re on a hot streak, we’ve got a message just for you.

📁 You can now export AI Detection status reasons to better track production results.

⏰ We’ve added “last login” tracking to help personalize your experience.

🔂 IDV sessions now have a sensible retry limit – with clear messages if you hit it.

🔔 Notification controls just got smarter – we can now manage email and SMS groups with precision.

⚡️ The API request log page is now fast and accessible, even with lots of data.

🐛 We’ve tightened up reCAPTCHA settings to avoid pesky data type issues.

✨ Clearer ID verification: If a candidate's ID verification session expires, they'll get clear prompts to restart - no confusion, no hassle.

🧹 Tidied up our code: Spring cleaning for our tech - removing unnecessary comments and redundant imports for cleaner, faster code.

🐛 Goodbye frequent errors: We've addressed some frequent errors behind the scenes, making the app even smoother.

✨ We’ve made the assessment tiles in the library feel more interactive with hover states – it's now clearer that the whole tile is clickable.

✨ Numbers now display with proper commas (like 15,898) – easier on the eyes!

🐛 Fixed a bug where video introductions would auto-close during countdowns when creating assessments from templates.

🐛 We realigned question numbers and text in assessments – everything looks neat again.

🐛 Searching with no results on the Jobs page now correctly shows a ‘No results found’ message instead of hiding the table.

🐛 Fixed an issue where videos wouldn’t play on iOS 18.4 – they now load smoothly across Safari and Chrome.

🐛 Tidied up the line spacing on the Job Introduction page – no more awkward gaps.

✨ Zapier just got smarter – your interview transcriptions and summaries are now included in every webhook.

✨ We’ve added full logging of who viewed candidate responses and when – audit logs FTW!

✨ Our audit logging game is now system-wide so we can keep track of exactly what’s changed, where, and by whom.

⚡ Queue processing is more resilient – errors are logged with context so we can fix things fast.

⚡ We gave our US instance a boost for smoother performance.

🛡️ Sendgrid email templates are no longer hard-coded. Safer, and easier to manage.

🛡️ We’ve expanded test coverage in key areas – fewer bugs, more confidence.

🛡️ Confidence percentages for transcripts are now rounded down, not up – accuracy matters.

🛡️ Trial periods are now 7 days by default – plenty of time to fall in love with Willo.

🐛 Creating a new assessment from a template? The title and description will now start blank – no more uninvited autofill.

🐛 Line breaks for Assessment Templates are fixed! The “About this template” section now looks just as it was designed – neat and readable.

✨ Brand-new dashboard view to help new users get started with confidence.

🌎 Our Free Trial sign-up now supports multiple languages with proper translation.

🗂️ Jobs are now easier to manage with clearer draft/live/closed ordering.

⚡ Viewing Invited candidates is faster with fewer unnecessary API calls.

🛡️ Our maintenance page now only appears when there’s actually a server error – not just a slow connection.

🛡️ Webhooks will now stay active longer: 180 days instead of 150.

🔧 iOS bug fix: video recording now behaves correctly during interviews.

🐛 Fixed a pesky bug where hyperlink modals vanished too early when clicked.

👆 Addition of hover state to Interviews and People tables

🔔 Addition of account change notifications for Agency Owners when integrated users are removed

✉️ Removed interview owner's email address from the payload for closed interviews

⚡️ Updated Zapier test trigger for new score to use dynamic data

⛔️ Improved logic to avoid false-positive displays of the maintenance page

Unused webhooks will automatically expire after 180 days of inactivity

Continuously failing webhooks will automatically expire after

Resolved ordering of transcriptions in downloaded files

Improved clarity to T&C wording for candidate data handling

🪝 New webhook events added for Scorecards and Comments

📊 Error logging improvements

🎨 Improved UI alignment on templates page

📈 Addition of '“Top reported” email lists

✉️ Addition of email filtering and mandatory email verification for new sign-ups

📱 MFA made available to all users

🔁 Addition of Exponential backoff to all APIs

🔀 Agency Owner relationship updated

⬇️ Updated default sort order of Interviews page

💸 Addition of option to upgrade when accessing disabled Redirect URL field

⛔️ Updated error message for standard users adding an external user

🪜 Addition of generic stages in JazzHR

🔗 Removal of Admin generic invite links

🔁 Reverted temporary subdomain redirect

💸 Removal of 'Free' option on Plans page

💾 Resolved practice answer from being presented in Question 1

💻 Addition of User IP address in throttling notification email

🌐 Update to Cloudflare Rate Limiting Rules

✉️ Interview submission improvements

💾 Save for later button legibility improvement

📨 Improvement for candidate interview submissions

📝 Improved measures for candidates to report abuse

⚡️Add 'time taken' value to Zapier payload

🕵️‍♀️ Improved security & surveillance measures

✉️ Updated email unsubscribe groups

🔁 Resolved 'previous loop' for candidate progress bar

▶️ Resolved iOS in-app browser playback issues

📊 Reduced CPU load for media erasure jobs

▶️ Additional fallback if HLS Tech player is not supported

💳 Automatically set most recent payment method as a default one

✉️ Unsubscribe groups for Sendgrid emails

🔗 API V2 - Interview deadline DateTime update

👤 Disable user "Full name" update on authentication with SSO

🎨 Resolved “Start recording” label visibility when button colour is white

🎬 Save Supported MimeType to Database

🎨 AI summary layout improvements

⛔️ Resolution to m3u8 files not loading on iOS v18.1.1

📱 Mobile UX improvements for review page

🦶 Resolved footer layout on practice mode

📆 Intro Page deadline date display improvements

💳 Allow nullable fields when creating a subscription

🔗 Remove showcase link generation from candidates bulk invite API